Frequently Asked Questions
Everything you need to know about your second skin.
What makes NAKED Underwear different from other brands?
We specialize in 'barely-there' technology, using ultra-fine micro-fibers and seamless construction to ensure your underwear remains invisible under clothing and feels like a second skin.
How do I find my perfect fit?
Please refer to our comprehensive Size Guide located on each product page. If you are between sizes, we recommend sizing up for the most comfortable fit.
What is your return policy for intimate apparel?
For hygiene reasons, we only accept returns on unworn items in their original packaging with all tags attached within 30 days of purchase. Trial packs are exempt from this policy.
How should I care for my NAKED garments?
To maintain the elasticity and softness of the fabric, we recommend machine washing on a cold, gentle cycle in a mesh laundry bag and laying flat to dry.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your essentials sooner.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the time of checkout.